I have an Inferno 2 XT-6 robotic pool cleaner that is still under warranty. Specialties: We specialize in swimming pool tile cleaning, swimming pool tile repair, calcium removal from fountains and other water features. 16K views 1 year ago The Jacuzzi JCRX In-ground Robotic Cleaner provides powerful cleaning with rotating brushes to vacuum and scrub your pool floor and walls. Build a pool or buy a house with a pool and need help? Established in 2005. Inspect the power cord very carefully, moving it through your hands to see if you moving the cord starts the cleaner again. Setting up the vacuum is a simple matter of attaching suction hoses into the pool's pump system and turning the pool pump on. It could also be related to the placement of the hose weights and/or hose floats, a weight placed closer to the head may be needed. If the hot tub's control panel, it could be faulty . Its sole purpose is to operate the impeller. Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. Hayward AquaNaut Suction Side Pool Cleaner - Best Overall. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. This is a high-quality replacement for a faulty or a missing directional jet that was installed on a new unit. Pressure side cleaner wheels can be shaft driven, belt driven, or chain driven. I have an electric, Jacuzzi brand automatic that is only moving one direction? If I lift up the base off the bottom a couple of times it will start to vacuum again but eventually within 15-20 minutes it will stop again. I have a pressure (Polaris) cleaner and the hose keeps getting tangled in the front wheel. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Aiper Pool Cleaner Troubleshooting Aiper Orca 1200 Pro Aiper Orca 1300 Aiper Orca 2000 Aiper Orca 800 Mate Aiper Seagull 1000 Aiper Seagull 600 Or there could be problems with the drive motors, drive belts, or other mechanical issues, with the cleaner or with the power supply. Flat head with clip on brush. Check the owner's manual and the appropriate diagrams . I replaced the pump motor and the impeller, which was severely clogged with grass. Check your owners manual for specific adjustments for your particular pressure pool cleaner. Ok, when it only goes backwards, that also can be a piston problem. Spray your filters every week or so with a hot tub filter cleaner to provide a deeper clean. 6. The power supply should have an indicator light showing that power is being received. Now somebody (either basket or filter) isnt doing their job! Zodiac Pool Cleaner Troubleshooting - Full Guide You also need to check that the feed hose is floating properly. I have a kreepy krauly and I am closing my pool. Hi maria, sounds like a puncture or split in the hose, or a loose hose connection sucking air. Visit our pool cleaner parts department for all the parts mentioned above. Replace damaged O-rings, and seal hose leaks with silicone or rubber cement. IN THE LAST COUPLE MONTHS IT HAS STARTED SUCKING THE TAIL PIECE INTO THE MACHINE. Hi Rosemary, I read thru the manual https://www.intexcorp.com/support/ and it did not address air suction between hose sections, but I would first make sure all connections are tight (I assume they are threaded, but maybe they are twist lock). Another potential problem is an air leak in the cleaner hose or the pump. Check the wall stainer, inside of the wall fitting for cleanliness. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. If those things dont help, I would suggest making some sort of homemade deflector, like maybe a plastic clothes hanger, or brass, something similar that you can wedge in there, and it will stick out of the skimmer by a few inches, but not block leaves coming in, to deflect the hose as it comes by. Now, it is flashing red and will not turn on. why is this happening? Or the filter canister is full, or the tires or brush is worn. "@type": "Organization", Report. Probably just need to add or replace a few hose floats for this issue. Pool Cleaner Troubleshooting - Poolvy The Best Inground Pool Cleaner of 2023 - Swim University Step 2 CHECK WIRING - Compare connections to wiring diagram on the label of the motor. Follow the pressure side pool cleaner troubleshooting tips below to solve any issues. If you reduce suction power to the cleaner, by closing a valve slightly or by opening the flow regulator, if you have such a device connected to the skimmer, it should reduce the behavior and not climb walls so much. Jacuzzi Hot Tubs Error Codes & Information - The Cover Guy Rocks or sand can lodge in the wheels of a pressure side cleaner, preventing movement. "thumbnailUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Kokido EV05CBX Telsa 5 Rechargeable Handheld Electric Pool & Spa Vacuum Cleaner. Unpleasant water causes sore throat, eyes or skin irritation. Baracuda G4. If it is missing, there may be obstructions in the cleaner. Is it bad for the vacuum to go above the water? "wordCount": "3483", Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. Have a Polaris P825, it will track across the pool bottom. Check the tires often for obstructions or damages by slowly turning one wheel at a time. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. Tangled pool cleaner hoses are usually the result of waterlogged or poorly placed hose floats. Optimum Pool & Spa, LLC Top Pro Very good 4.6 Check the filter screens, located at the wall attachment, and in the hose on some newer models. Also make sure that your hose is not too long, remove a section if there is excess hose. Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Many cleaners allow you to adjust the distance between the wheels, to make adjustments to the tightness of the drive track. }, Get $75 rebate! Cleaners Salt & Swim Troubleshooting Assistant. Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? Clean those areas manually with a pool brush. what can i do to get it to clean the rest of my pool. Dilute the pool water. Polaris VRX iQ+: Best Pool Robot | Polaris Pool How To Troubleshoot A Swimming Pool Vacuum I have read several comments about too much pressure. Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. The backup valve is new., lines and filter are clean. I have tried the cover for the drain but it get high centered on it. This. Remove any debris and check for damages to the skimmer and strainer baskets. Suction Pool Vacuum Troubleshooting Tips Something not quite right with your cleaner? If I give it a little push up the wall it will start to climb the rest of the way. Anthony Apollo VA-52 DE Pool Filter Repairs, https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be, http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf, https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG, http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf. Works perfectly fine on the skimmer. Also check the inline strainer at the wall. Can the inner parts be bad on the valve not allowing it to suck enough? If not, follow the hose until it meets the lower ring, or manifold, and try to unclog the orifice there. INYO Products has an extensive library of owner's manuals and technical documents for your pool and spa equipment. JACUZZI MANUALS AND USER GUIDES. If more than that, remove equal amounts of hose from the 2nd and 3rd hose sections. Another potential problem is an air leak in the cleaner hose or the pump. Any suggestions? Ive been having an issue with my vacuum tangling around the bottom of the a-frame stairs in my above ground pool. If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. How to remedy? the push rod that goes to the turning cog keeps breaking on one side when it turns after hitting the actuater bumper turn bar. Another one is when the pump is running full steam, shut off pump, looking closely at suction side and strainer pot, looking for a quick spurt or spray of water, at the instant the pump shuts off. Sand filters are known to pass some dusty debris, really silty fine debris, in the normal course, especially with old sand or small sand filters. Do you think I need a stronger pump? Rinse them thoroughly afterward. The hose keeps getting stuck in front of the skimmer. Hi Mike, I dont think you mean Pool Vac which is a suction cleaner, but you have a booster pump type of pressure cleaner, I presume? What is best way to prevent it claiming the walls or not going to the top. It could also be a damaged wall fitting connector, item D-29, but usually itts the UWF. It will not climb the walls in the deep end. If Zodiac MX6/MX8 is not climbing your walls, ensure the flow is correct by counting wheel speed. If no flow, and the pump is on, check the aforementioned, and also inspect the hose for cracked swivels (they leak a little bit normally, but should not be spraying, just dribbling), adn inspect the backup valve, should not be spraying water all the time, only 30 secs, every 3-4 mins. Or a loose connection inside the power supply? Hi l have a zodiac robot cleaner that wants to clean the walls not the floor. Hi Barry; at first glance I would say its not a cleaner problem, but it is related perhaps. Trouble Shooting Disconnect power to motor main circuit breaker to avoid electrical shock. It has been a problem with our old one too but the new one is worse. Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. Check the inline strainer at the wall for debris that could be slowing the water pressure to the cleaner. If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. Ive seen pool guards for in ground pools that attach to the sides of the stairs. Pisces Pool Service Oahu. Copyright 2022 In The Swim. They also can be, Pool Filter Parts Pictorial In our final pool parts pictorial, we look closely at the most common parts sold for today's pool, One of my favorite pool filters out there is a vertical grid DE filter, made by Purex for Anthony Pools. If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. Build a Pool Electronic Chlorinator Cell Test inspiration . This operation will necessitate the use of your pump. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. We have The Pool Cleaner sweeper. As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. Slowly pull cleaner from pool with cable, then grasp cleaner handle to fully remove from pool. If not, you'll have to purchase a new one. Lately it has been climbing the wall until it makes it above water. Find a Dealer. Pool Cleaners, Pool & Hot Tub Service. Third, you can use the Kreepy Krauly Wall Climb Adjuster pn K12065, which will push the Dive Float forward, to reduce climbing ability, but not speed. Pool Rehab was started in the belief that pool tile cleaning can be done with everything it takes from start to finish to . You could make a DIY 90 deg elbow attachment to the skimmer, which will allow you to use the regulator. I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. A pool vacuum is a relatively simple device in which the swimming pool's pump system is used to draw water through the head of a portable vacuum appliance that scrubs along the bottom and sides of the pool. And check the pump and pipes coming into the pump for an area that may be sucking air. Verify the cleaner hose is securely attached to the suction line in the skimmer or cleaner line. Same scenario with the cartridge filter, you can take the cartridge out, put the top back on, run the system. Check the belts (380 model). If you had a stronger pump that would help, however you cant just upsize the pump without also upsizing the filter, (unless your filter is already over-sized). With the booster pump running, grab the pool cleaner hose, and slowly pull the cleaner toward you, inspecting the hose for leaks as you pull it out of the water. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Turn the cleaner upside down on dry land and turn the power supply on. So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris VRX iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. I have a Polaris 9650iq. By Pool Cleaner Model Browse support pages for your specific pool cleaner model. It is a holiday home Step 1 CLEAR DEBRIS - Clear away all debris in and around the motor's air vents at the base of the motor. We got it moving but it will only travel backwards. the idea though, is that you only run the cleaner for 3 or 4 hours, and then you disconnect it, and the circulation is returned to normal. you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Behind the scenes is a lot of cuddles and play time. Another tip is to redirect the return fittings to spray straight down when returns spray water outwardly, they can push the cleaner hose, directing the cleaner away from areas beneath the wall return. The Best Suction Pool Cleaner of 2023 - Swim University Amazon.com: Jacuzzi Parts Choose your model and in only a few easy steps, order your brand new cover now! Holding it underwater, flip it over and shake a bit to let the air escape. If one wheel turns and the other doesnt, look for anything blocking the wheel. If that's not the issue, check your connections to make sure nothing is loose. Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. Secondly, the button on the wall fitting can be opened with medium channel pliers, to bleed off excess pressure at the wall. Probably not your pumps fault, but something wrong at the wall connection. While you have it detached, check to find out if the quick disconnect is broken. Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. Jacuzzi Pool Equipment Discover pro-grade performance with a complete line of reliable and durable high-performance pool pumps, filters, heaters, cleaners, and salt systems. Another possibility is that not all wheels are being powered. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. Also makes it easier to connect Kreepy, without having to reach way down there into the skimmer. Is there a thrust drive mechanism or hose to check? Why Is My Baracuda Pool Cleaner Not Moving? - INYOPools.com Is the pump on? When you notice your pressure pool cleaner not moving the first thing to do is to check the booster pump. That said, watch out for tiny particles making their way inside the cleaner through the filter as well. Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. my polaris 360 floats. It is a genuine item that is supplied by the original manufacturer for use with Jacuzzi spas. Get to the wall, stops, wont climb and will not go into reverse. If it is loose, remove the lid and check the integrity of the O-ring that seals the lid. Hi Robert, does the power box led indicator do any flashing, indicating an error? Working ok, but noticed debris being recirculated back into the pool. I just got a Goplus Automatic Cleaner for my inground pool. (2020) Pre-Delivery Guide. Product Review - Jacuzzi J-D300 Suction Side Pool Cleaner - Leslie's Top Pro. Any idea why that might be happening? I cannot get the aorimatic regulator valve connector in the skimmer unscrewed, any suggestions? My floats dont appear to have water in them but it seems I need to boost the line somehow. Hi Emily, I would say you should inspect the drive belts and be sure they are intact and taut, about 1/2 deflection when you push down on the large belt with your finger, is normal. Cleaning large debris is one area where suction-side pool cleaners tend to do poorly compared to pressure-side and robotic pool cleaners. Check valve, air leaks, faulty seal, cracked lint pot lid, etc. I have a Dolphin Nautilus that once turned on moves forward about a foot or two then reverses about a foot then stops moving. Here are answers to some of the most frequently asked questions to help you identify pump problems and how to fix them. Closed. When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. Other skimmers and main drain lines closed? Pool Lube on the o-ring can also be helpful, sometimes necessary, to get the fitting turned in all the way. Reaction between chlorine and detergent. We have an index rob vacumn and all hoses are leaking at fittings. Tons of suction, but the vacuum just isnt moving around the pool (or at all). Learn more about pool care and repair. Secondly, the cleaner could be overpowered. If the water is spraying properly out all three exits, you likely do not have a water pressure problem, but a problem with the drive belts slipping, a broken axle, or worn tires. A last resort may be to replace some hose sections. Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. At this point, check the drive motor itself, to verify connections are tight. If the cleaners hose length isnt the problem, inspect your pools return jets. Hi there ah you have an old Baker Hydro skimmer, it sounds like. The hose determines how much room the cleaner has to move in your pool. Verify the vacuum connections are securely sealed, and that the hose is not punctured. This could indicate worn drive tracks or wheel tube brushes. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. It is like it is not plugged in at all. If the RPM is much higher, there is too much water flow/pressure going to the cleaner. It wont clean the 3ft section and the stairs. In Stock, 22 available. Models. First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. It seems to be repeating the same pattern in the pool when cleaning, ignoring the deep end and the shallow end? In high demand. 01 How do I know if my pump works? "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", Check the cleaner for items stuck in the wheels. The main reason for this type of issue is typically a congested pool filter or clog at the intake hole at the bottom of your pool cleaner. There are available two flow restrictors, one blue and one red, that can be inserted in the wall fitting, where the filter strainer is located. Jacuzzi brand compass vacuum cleaner | Trouble Free Pool For other cleaners, check the owners manual for adjustments that can be made to hose floats and head floats and jets to produce less wall climbing (usually people want more!). If it is, and the motor is not responding to the power, you may need a new drive motor. If it starts, cleaner starts moving around . For this problem, all you need to do is adjust the thrust jet, located on the back center, where the water sprays out. I have not had any problems until now. For flow below 5 or RPMs below 11, you will need more flow. 1. Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. $49900$624.98. Start at the motor, holding the unit upside down and look for the T pin on the motor and see if it is moving or turning. Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. Some wall connections with o-rings may need lube, to make them lock into place easily. Hi Richard, any chance that a line (pipe) could be clogged or restricted (partially collapsed if flex pipe) or something reducing the flow volume from the skimmer? Problem #1: My pressure pool cleaner is not moving. Check the in-line strainer(s) for debris slowing down the water flow to the cleaner. Pool cleaner troubleshooting (Our DIY How to guide) - Mr Pool Man Pool Heater Repair: My Pool Heater wont Start! Step 5. i have an aquabot, it only cleans the walls of the pool, it goes up and down, moves across the pool but tends to only clean the walls. For the turning only one direction problem, it can be 1) uneven wear on the brushes or tracks, or 2) the power cable might be coiled or slightly twisted, and/or too much unnecessary cable in the pool, or 3) loose wheel tubes, worn or missing parts, or 4) uneven tab wear on brushes, I have a pool vac. If, after that period, your water is still cold, try the solutions for when your hot tub won't heat up, such as resetting the heater and checking your sensors and thermostat. Robotic pool cleaners are electric, and dont rely on the water flow from your pumps suction or pressure side to move around the pool. Eg. Even so, you may need to use tools, like straight pliers or needlenose pliers. Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. How to Troubleshoot Polaris Robotic Pool Cleaners - Leslie's Hi, Broken or shorted wires are typically located where the power cord meets the cleaner, where the stress on the cord is highest. installed a new generic Kreepy Krauly. If pool is heavily contaminated, use main filtration system before using cleaner. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. hello, i have a the pool cleaner x4. lots of things to check, depending on your filter type! When I press the start button it wont start. if depth is More than 7 feet, but less than 12 feet, use 3 weights: one 4 to 12 inches, one 6 feet and one 10 feet from the swivel head. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. Or perhaps the hose is not completely full of water before you connect it into the skimmer. I have a Kreepy Krauly that is kreeping slowly. Solution: Refresh the PVA levels by letting your pool cleaner sit in your swimming pool till brushes have softened - this usually takes around a half-hour or so. Detergents from cleaning compounds getting into the water. Pool Maintenance Troubleshooter: Common Problems Guide This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! More pressure flowing to the tail can usually stop this, as well as pointing the rear thrust jet up, 12:00 setting, and pulling the head float out (Polaris type cleaners). In such a case, you could modify the wall fitting, by drilling holes in it, to relieve some of the vacuum suction on the hose sections. If the ball is not moving, then there may be pressure loss, perhaps in the hose or internally, some leakage of water, or it may just need more pressure by plugging another return line, cleaning the filter or other means. whew! Now when I put it in, it starts fine. Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . What is the solution?? Brochures & Manuals. "@type": "BlogPosting", Owner's Manuals | Jacuzzi.com | Jacuzzi Frustrated with your current company? A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. Not sure what to do next. }, Dolphin Pool Cleaners Brochure But the drain and skimmer dont get to do their job. It can also be a tangled power cord. Put it back in the pool and its still doing the same thing. Brightwater LLC - Glendale, AZ - Nextdoor When you restrict the intake lines, that causes small air leaks to open up into larger air leaks, with the increase in vacuum pressure. This is usually a problem of loose drive tracks, loose drive belts, or missing small parts that keep tension on the belts and tracks. Turn the unit off. Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. learn more pumps. { Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck.