Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. All rights reserved. ADVERTISEMENT: Services or products are not endorsed by the Trust. Any other browser may experience partial or no support. 17 October 2018. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Russell Medical became a part of UAB Health System in January, 2020. I felt really listened too when I was at my worst and feeling hopeless. They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. How could this website work better for you? Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. You canread more about our cookies before you choose. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. Diamond also services this route every 20 minutes. (Purple), High Our rating of responsive was requires improvement overall. Medical secretaries: Bev/Ruth (ext. We were confident that these could be achieved quickly.Key findings related to the following: Published Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Every member of staff I encountered was friendly professional and put me at ease. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The diagnostics service was not up to date with the most recent ionising radiation regulations. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. Some improvement in patient flow through the ambulance triage assessment area were seen. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. The emergency department (A&E) is busy and overstretched. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. Copyright 2021 WSFA 12 News. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. About: Staff value the Dudley Group as a place to work and a team spirit is clearly evident. Arrangements were in place for the safe handling of medicines. If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. The numbers of reporting radiographers available could not meet the reporting demands of the service. 28 March 2013. Paediatrics and Gynaecology etc. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. At least one standard in this area was not being met when we inspected the service and Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. It is great to hear that you received excellent care and treatment in the Emergency Department. ADVERTISEMENT: Services or products are not endorsed by the Trust. review titled Amazing staff can't thank them all enough! People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. or call us on 0845 113 0012, Response from B71 4HJ. All rights reserved. We are currently in the Yellow category for Visitor Risk Level. If you need sub-specialty input, you will then be referred to different specialties. People told us that they were happy with the care that they had received at the hospital. Some people told us they would like more variety. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. We have shared your kind comments with the team who will be pleased to learn of them. - we'll pass your stories to the people in health and social care who can make a difference. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. I wouldnt hesitate to re commended Russells Hall to give birth in. Patient Experience Team. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. Weve put some small files called cookies on your device to make our site work. This is the major ED in the area and serves the population of Dudley and surrounding areas. Staff feel able to develop their own ideas and have confidence that the trust will support them. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. It is great to hear that you received excellent care and treatment in the Emergency Department. I was induced after the consultant identified a large amount of fluid around my baby. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. Published Russells Hall Hospital 3 years ago. I then come down with a pneumonia on my chest. Tell us what was good and what could be improved, say thanks or call for change AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. Staff we spoke with did not realise this. nhs.uk I want to especially thank the It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. All the best and take care. All the best and take care. The Russell Legacy Project will be located on the hospital campus in Alexander City. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. You may be admitted to AMU if your expected length of stay is 48-72 hours. 30 July 2013, We found that people received care that met their needs. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. there are some services which we cant rate, while some might be under appeal from the provider. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. AEC/RAB (ext. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. Can Nigeria's election result be overturned? WebWe offer a 24 hour stroke service at Russells Hall Hospital. Any other browser may experience partial or no support. We are continuing to monitor progress against these. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. Let's make care better together. Russells Hall Hospital Accident and emergency Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. Russells Hall Hospital / Accident and emergency Inadequate WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. Staff were still not always using clinical judgement alongside NEWS scoring criteria. At conservative gathering, Trump is still the favourite. the service is performing badly and we've taken enforcement action against the provider of the service. For Covid-19 Test Results or Patient Portal registration please call the number below. Risks within the emergency department were not always identified and escalated appropriately. The BBC is not responsible for the content of external sites. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. Bus operators. The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. It is great to hear that you received excellent care and treatment in Maternity Department. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Our hospital brings together high-tech state-of-the-art technology for improved Russells Hall Hospital You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. (01384) 456111, Provided and run by: There are six bands within the monitoring system so this Trust had a relatively lower risk. Some patients with suspected sepsis were not identified or managed appropriately. Thank you for taking the time to tell us about your experience at our hospital and rate our services It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. 3136/3139) Vikki Thompson, AMU (ext. (Purple), High I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. Review titled Russells Hall Hospital Replied on 16 May 2022. It is great to hear that you received excellent care and treatment in AMU and Ward A2. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Staff were unable to describe what fit to sit meant or any criteria for this assessment. All the best and take care. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. 18 April 2018. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. 4 years ago, I attended this unit after a visit to my gp. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. There's no need for the service to take further action. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. Have you experienced something like this, here or elsewhere? The trust has responded well to the Keogh review in 2013. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. aec russells hall hospital. Change my preferences My wife drove me to RH A&E, I checked in and waited for a few minutes before I was called through. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Address We are centrally We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. Wed also like to use analytics cookies. I replied that I knew this. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. All the best and take care, In fact, we're the only hospital in Broward
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